India’s rural population is vast, diverse, and increasingly digital. Yet, effective communication and customer service in rural markets remain a challenge for many brands. That’s where FATEH RURAL LIMITED (formerly known as Fateh Rural Pvt. Ltd.) steps in.

With over 20 years of grassroots experience, we specialize in customized rural call center solutions that help organizations bridge the communication gap, drive customer engagement, and build long-term loyalty in India’s rural regions.

Our Pan-India Presence

We are strategically located across key regions in India to offer timely and localized support:

• Bathinda, Punjab
• Sopore, Kashmir
• Lucknow, Uttar Pradesh
• Pune & Amravati, Maharashtra
• Hyderabad, Telangana
• Ranchi, Jharkhand

Multilingual Language Support

To ensure meaningful engagement, we offer call center services in a wide array of languages and dialects:

• North India: Kashmiri, Punjabi, Hindi (Western, Eastern, Central)
• East India: Bengali, Assamese
• West India: Marathi, Gujarati
• South India: Telugu, Tamil, Kannada, Malayalam

Our Core Services

• Customer Care Number Handling: Inbound support with real-time issue resolution
• Marketing Support: Hyper-local campaign execution
• Surveys: Real-time rural feedback for smarter strategies
• Payment Collection: Simplified, secure, and rural-friendly solutions
• Loyalty Programs: Drive retention with rural-relevant rewards

Technology-Backed Features

• Call Recording for quality control & training
• Daily & Customized Reports to track KPIs and campaign outcomes
• Inprim Servers for secure voice quality, even in remote zones
• Auto Call Redirection (No IVR) to offer direct human interaction

Why Choose FATEH RURAL LIMITED?

• 20+ Years of Rural Experience: Deep-rooted insights and trusted execution
• All-in-One Solution: Customer care, CRM, surveys, and more
• In-House CRM & Infrastructure: Built for flexibility and scale
• 24x7 Support: Because your rural customers matter — always

Trusted by Leading Brands

We proudly serve some of India’s biggest names:

• Bayer
• Syngenta
• Advanta
• Godrej
• Adama
• IIL
• Limagrain

If you’re looking to grow your brand in rural India, trust FATEH RURAL LIMITED to be your call center partner. We help you connect with rural communities through language, local knowledge, and personalized service.