At FATEH RURAL LIMITED (formerly known as Fateh Rural Pvt Ltd.), we bring over 20 years of experience in serving deep rural communities across India. Our specialized rural call centre solutions ensure seamless communication, efficient customer support, and data-driven insights tailored for rural markets.

Our Strategic Locations

We operate across multiple locations in India to ensure easy access and personalized support for diverse rural communities:

• Bathinda, Punjab
• Sopore, Kashmir
• Lucknow, Uttar Pradesh
• Pune & Amravati, Maharashtra
• Hyderabad, Telangana
• Ranchi, Jharkhand

Multi-Language Support

We understand the importance of local language communication and offer support in:

• ✔ Kashmiri, Punjabi, Hindi (Western, Eastern, and Central)
• ✔ Bengali, Assamese, Marathi, Gujarati
• ✔ Telugu, Tamil, Kannada, Malayalam

Our Key Services

• Customer Care Number Handling – Efficiently manage customer queries & concerns
• Marketing Support – Leverage rural advertising & marketing expertise
• Surveys – Gain valuable insights into rural customer preferences
• Payment Collection – Secure & seamless payment solutions for rural areas
• Loyalty Programs – Foster customer loyalty & brand engagement

Unique Features of Our Services

• ✅ Call Recording – Ensuring quality & compliance
• ✅ Daily & Customized Reporting – Data-driven insights for business decisions
• ✅ Inprim Servers – Secure, reliable, and enhanced call connectivity
• ✅ Auto Call Redirection – Direct calls to regional agents without IVR

Why Choose Us?

• Extensive Rural Expertise – 20+ years of deep-rooted experience
• Comprehensive Marketing Solutions – Holistic rural branding & advertising
• Advanced CRM & Infrastructure – Smooth call operations with in-house CRM
• ⏳ 24/7 Uninterrupted Support – Round-the-clock dedicated assistance

Our Esteemed Clients

We proudly serve leading industry players, including:

• ✔ Bayer
• ✔ Syngenta
• ✔ Advanta
• ✔ Godrej
• ✔ Adama
• ✔ IIL
• ✔ Limagrain